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Terms and Condition

These Terms & Conditions (“Terms”) apply to your use of Dealin.com.au (“Dealin”, “platform”), which is owned and operated by Eaglemount Technologies Pty Ltd (ABN 4969 1413 199).

By accessing or using Dealin, creating an account, listing, buying, selling, or otherwise interacting with the platform, you agree to be bound by these Terms. If you do not agree, you must not use Dealin.

1. What Dealin Does (and Doesn’t Do)

Our Role

Dealin is an online marketplace platform that allows registered users (“Members”) to connect with each other to buy, sell, advertise or enquire about goods and services. We provide the technology, tools and online space only.

What We Are Not

Dealin does not:

  • Own, manufacture, inspect, store or deliver listed items
  • Sell items ourselves
  • Act as an agent, broker, partner or representative for buyers or sellers
  • Set prices or guarantee quality, legality or availability

All transactions are directly between Members. You are responsible for your own decisions and dealings.

2. Trust, Safety & Platform Integrity

We want Dealin to be a trusted place to trade. While we don’t review every listing or message before it appears, we actively monitor and respond when issues are reported or identified.

Our Rights

If we believe the platform is being misused, we may (with or without notice):

  • Issue warnings
  • Remove listings, content or messages
  • Restrict features or visibility
  • Suspend or terminate accounts
  • Report matters to law enforcement or regulators where required

Misuse Includes (but isn’t limited to)

  • Illegal, unsafe, stolen or counterfeit items
  • Breaches of Australian law or regulations
  • Intellectual property infringement
  • Misleading, deceptive, abusive or offensive conduct
  • Activity that harms trust, safety or system integrity

We may also act on serious off-platform behaviour where it poses a risk to the Dealin community.

3. Privacy & Personal Information

Personal information is handled in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

What We Collect

This may include:

  • Account and contact details
  • Listings and transaction information
  • Communications between Members
  • Payment information (processed by Stripe)

How We Use & Share It

We may share information:

  • With Stripe to process payments
  • With service providers who support Dealin
  • Where required by law, court order or regulator
  • To protect Members, Dealin, or the public

Full details are set out in our Privacy Policy, which forms part of these Terms.

4. Changes, Features & Extra Services

We may introduce new features, tools or paid services from time to time. These may:

  • Have their own Specific Terms
  • Be optional or time-limited
  • Change, pause or be discontinued

Your continued use of Dealin means you accept these updates.

5. Licence & Intellectual Property

Your Licence

We grant you a limited, non-exclusive and revocable licence to access and use Dealin in accordance with these Terms.

Our IP

All intellectual property on Dealin — including software, design, branding, logos and source code — belongs to Eaglemount Technologies Pty Ltd or its licensors.

You must not:

  • Copy, scrape or harvest data
  • Reverse engineer the platform
  • Commercially exploit any part of Dealin

without our written permission.

6. Membership & Eligibility

To use Dealin, you must:

  • Be at least 18 years old
  • Have legal capacity to enter into contracts
  • Be based in Australia (unless approved otherwise)
  • Provide accurate, current information

Accounts

  • One account per person
  • Fake identities or multiple accounts are not allowed
  • Business accounts may be approved separately

You are responsible for:

  • Keeping login details secure
  • Everything done through your account

Accounts may not be sold, transferred or shared without approval.

7. Fees, Balances & Inactivity

Fees

Any applicable fees are clearly shown before you commit. Fees must be paid through your Dealin account. Listing Fees

If your account has a negative balance, you must clear it promptly. Failure to do so may result in account restriction or lawful debit recovery.

Account Closure

If your account is closed:

  • Remaining balances may be refunded (less processing fees)
  • Promotional credits are not refundable

Inactive accounts may be suspended and balances forfeited where permitted by law.

8. Ending Your Membership

You may close your account at any time.

We may suspend or terminate accounts where:

  • These Terms are breached
  • Required by law
  • Necessary to protect the platform or Members

After termination, you must stop using Dealin. Some obligations continue.

9. Your Responsibilities

When using Dealin, you agree to:

  • Act honestly and lawfully
  • Comply with Australian laws
  • Treat other Members with respect

You Must Not

  • Scrape or harvest data
  • Manipulate listings, bids or enquiries
  • Spam or harass Members
  • Avoid platform or Stripe fees
  • Share contact details outside approved fields

10. Your Content

You retain ownership of your content.

By posting content, you grant Dealin a royalty-free, worldwide, non-exclusive licence to:

  • Display and distribute listings
  • Promote the platform
  • Improve Dealin services

This licence continues as required for platform operation and legal compliance.

11. Fees & GST

All fees are disclosed upfront. GST is handled in line with Australian tax law and clearly shown where applicable.

12. Listing & Selling

If you list on Dealin, you must:

  • Be accurate, honest and clear
  • Have the legal right to sell
  • Follow consumer, safety and advertising laws

You are responsible for:

  • Delivery or collection
  • Items matching their description
  • Resolving buyer issues

We may remove non-compliant listings.

13. Buying

Only make offers if you genuinely intend to buy.

Once accepted, a legally binding contract exists between buyer and seller. Failure to complete purchases may lead to account action.

14. Payments (Stripe)

All payments made on Dealin are processed securely via Stripe Payments Australia Pty Ltd.

Dealin:

  • Does not store your card or bank details
  • Is not a bank or financial services provider

By using payment, you agree to:

  • Stripe’s Services Agreement
  • Stripe’s Privacy Policy

Bypassing Stripe is not permitted.

Marketplace Pricing, Fees and Seller Earnings

The total amount payable by a buyer may include the product price, purchased quantity, shipping charges and any applicable buyer Platform Service Fee. All applicable charges will be displayed at checkout before payment is submitted.

  • For a product listed by an Individual seller, Dealin may charge the buyer a Platform Service Fee. This fee is separate from the seller's earnings and is retained by Dealin.
  • For a product listed by a Business or Business International seller, no additional buyer Platform Service Fee is charged. An applicable category-based seller commission may instead be deducted from the seller's earnings.
  • Individual sellers are not charged a seller commission unless otherwise clearly disclosed before the transaction.

Seller earnings are generally calculated as the product subtotal plus applicable shipping charges, less any applicable seller commission, refund, reversal or approved financial adjustment. A buyer Platform Service Fee is not included in the amount payable to the seller.

Marketplace Order and Revenue Process

Marketplace seller revenue generally moves through the following stages:

Paid Order → Delivered and Received → 15-Day Hold → Available Revenue → Processing → Paid to Seller

  • Pending Revenue: Payment has been completed, but the order is awaiting delivery, shipment or confirmation that it has been received.
  • Under 15-Day Hold: After the order is marked Received, the seller's eligible earnings remain on hold for 15 calendar days.
  • Available Revenue: After the 15-day hold is completed, eligible earnings become available for inclusion in the next applicable monthly settlement.
  • In Processing: The earnings have been included in a settlement created or approved by Dealin and are awaiting completion of the manual payment process.
  • Paid Revenue: Dealin has recorded that the seller payment was transferred, together with the available payment and transaction details.

Received Confirmation and 15-Day Hold

The 15-day hold begins when an eligible paid and shipped order is marked Received. The Received date must not be earlier than the shipped date.

A buyer may mark an order Received. Where appropriate, Dealin may also mark an order Received after reviewing available delivery information or other relevant evidence.

An order will not become available for seller settlement while it is refunded, disputed, cancelled, placed on hold or otherwise under administrative review.

Monthly Seller Settlements

Dealin processes eligible seller settlements manually on the 1st of each month. This is the settlement processing date and does not guarantee that funds will appear in the seller's account on the same day, as banking and payment-provider processing times may apply.

If an order completes its 15-day hold after the current month's settlement cutoff, the eligible amount will be included in the following month's settlement.

For example, if an order is marked Received on 31 August, it becomes eligible after the 15-day hold on 15 September. Because the 1 September cutoff has already passed, the order would ordinarily be considered for the 1 October settlement.

Manual Payment and Settlement Records

Seller settlements are not transferred automatically. Dealin reviews eligible orders, creates a settlement, approves the settlement and completes the seller payment manually using an available payment method.

After completing a payment, Dealin may record the payment method, transaction reference, payment date and relevant administrative notes. These details may be made available to the seller for settlement tracking.

A settlement shown as Available or In Processing is not confirmation that the seller has been paid. Payment is considered recorded only when the settlement is shown as Paid and the relevant transaction information has been entered by Dealin.

Refunds, Disputes, Holds and Adjustments

Dealin may delay, withhold, cancel or adjust a seller settlement where an order is refunded, disputed, cancelled, placed on hold, suspected of fraud, affected by a payment reversal, or otherwise requires investigation.

If a refund, dispute, chargeback, payment reversal or calculation error occurs after a seller has been paid, Dealin may record an adjustment and, where permitted by law, apply it to a future settlement or seek repayment from the seller.

Settlement timing may also be affected by weekends, public holidays, banking delays, payment-provider delays, incomplete seller payment information, compliance reviews or circumstances outside Dealin's reasonable control.

15. Feedback

Feedback must be honest, relevant and respectful. We may remove misleading or abusive feedback.

16. Community Areas

Community spaces are for discussion, not advertising. You’re responsible for your posts.

17. Disputes

Members should try to resolve disputes directly. We may assist but are not a party to transactions.

These Terms are governed by Australian law, and disputes are handled in Australian courts or tribunals.

18. Australian Consumer Law

Nothing in these Terms excludes rights you have under the Australian Consumer Law that cannot legally be excluded.

19. Disclaimers & Liability

Dealin is provided “as is”.

To the fullest extent permitted by law:

  • We don’t guarantee uninterrupted service
  • We’re not responsible for Member conduct or transactions
  • We exclude liability for indirect or consequential loss

20. Indemnity

You agree to indemnify Eaglemount Technologies Pty Ltd for losses arising from your misuse of Dealin or breach of these Terms.

21. Changes to These Terms

We may update these Terms from time to time. Continued use of Dealin means you accept the updated Terms.